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There is currently COVID-19 in our community which means some changes to our hospitals and clinics. Find out moreAs always, we're here if you need us.

Ngā Mōhiohio Manuhiri | Visitor information

For visitor information related to COVID-19, click here

On-site facilities and services 

There are public toilets for visitors (including disability toilets), and parenting rooms with nappy change areas, and an area suitable for breastfeeding on every floor.

Find out about the on-site services offered at our main locations, including security, food and drink, retail, telephones and banking, wifi and more on the 'On-site Services' tab on each of the pages below:

Accommodation for family/whānau

Te Whare Awhina is located on the Auckland City Hospital site and is available to whānau/family who meets the entry criteria.

Accommodation is short term and primarily for whānau of patients who live outside of the Greater Auckland region. Whānau who have a patient that resides in the Auckland region, will be considered on a case by case basis. Patients themselves are not eligible for accommodation.

We can accommodate a Maximum of three whānau members. Bedding, towels, and laundry facilities are provided. A kitchen is available but families must supply their own food. A bond of $20 is required upon registration. A fee may be charged if you are not eligible for a Ministry of Health subsidy.

All bookings must be made via a referral. If you need accommodation, ask your nurse, or one of the He Kamaka Waiora team.

Contact Te Whare Awhina:  09 307 4949  ext 25830.

More information

For more information please download our patient and visitor welcome leaflet [PDF, 352 KB].