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Auckland is at Alert Level 3, which means some changes to our sites. Find out moreAs always, we're here if you need us.

Visitor restrictions

To help maintain physical distancing and limit contact we are restricting visitors at this time.

We’ll be screening patients and visitors on arrival at our entrances.  If you do have any symptoms of COVID-19, please don’t visit and get tested. 

It's really important that visitors keep well while in the hospital. 

You will not be allowed to visit if:

  • You are self-isolating (due to close contact with a confirmed case or due to recent overseas travel).
  • You have acute respiratory symptoms (e.g. cough, sore throat) fever or abdominal pain and diarrhoea.

If you are the chosen visitor, you must:

  • Scan in using the government’s COVID-19 Tracer App or sign in on arrival and provide your contact details.
  • Complete the COVID-19 Visitor Screening Form electronically with the screener.
  • Follow the information sheet which will be given to each visitor.
  • Acknowledge that you understand and follow appropriate hand hygiene measures.
  • Maintain physical distancing of at least 2 metres from staff and other patients wherever possible.
  • Restrict your visit to the ward or service area that the patient you are visiting is located in, or to on-site retail areas, for example cafés and the pharmacy.
  • Wear a mask at all times.
  • Follow dedicated walking areas to ensure physical distancing is maintained whilst onsite.
  • Report any other concerns while entering or exiting the hospital to our information kiosk.

Other advice

  • We recommend bringing food with you as we encourage people to limit their movements around the hospital and wards.
  • If you are staying, please stay in your rooms as much as possible. If you need to leave, make sure your hands are washed and you are wearing a face mask.
  • We are encouraging patients and their whānau to use technology to stay connected.

Thank you for your support as we work to slow the spread of COVID-19 and help save lives.